Returns & Exchanges

At Humantra UK, we want you to be fully satisfied with your purchase. If you are not completely happy, you can return your unopened items within 30 days of delivery for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Securely pack the products in their original packaging, ensuring all seals remain intact to qualify for a refund.

  • 3.
    Ship to Our Warehouse

    Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.

  • 4.
    Receive Your Refund

    Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.